6 Pillars of Clinic21st

1.Safety :

Fire, Extinguisher, Safety audits, staff trained in First aid.
Emergency medicines are  available
2. Quality :

Quality is of paramount importance. The qualifications of all the employees, mandatory permissions are verified. Quality is continuously monitored.

3. Infection Control :

Operation theater, ICU and all other places are kept under strict vigil to avoid cross infection. All staff members undergo annual health check-up for communicable diseases.

4. Communication :

All the staff members are trained in soft skills and their behavior is continuously monitored

5. Feedback :

All the places have two tier feedback mechanism. Well documented customer complaint redressal system is in its place
6. Nursing excellence :

Nursing care is crucial to the hospital. Nursing care is carefully monitored and audits conducted periodically.